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Job Benefit

  • Insurance
  • Travel opportunities
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review

Job Description

  • Work with UX designers, product managers, product analysts and engineers to understand needs and prioritize research projects. 
  • Quickly develop clear and detailed research proposals and plans that outline study goals, project scope, target participants, and appropriate evaluative and generative research methods. 
  • Develop research materials (interview protocols, usability test scripts, surveys, etc.). 
  • Organize and effectively analyze user behavior employing both qualitative and quantitative research methods. 
  • Write and present research findings and insights to cross-disciplinary teams in a clear, concise, and compelling way. 
  • Understand and incorporate complex technical and business requirements into research. 

Job Requirement

1. Education:

  • University graduate, all majors are welcome. 
  • Good English at work (equivalent to 600 TOEIC or more).

2. Experience:

  • 2+ years of experience in user research, with significant expertise in either exploratory qualitative/quantitative research to identify needs and problems or workflow and task analysis. 
  • Has qualitative/quantitative research expertise to identify needs and understand motivation.

3. Knowledge/ Abilities/ Skills:

  • A strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase. 
  • Ability to innovative and experimental in your approach and methodology. 
  • Able to connect insights to design, brand, technical requirements, and product strategy. 
  • Ownership and Accountability Competencies. 
  • Result Driven. 
  • Adaptability. 
  • Attention to Detail. 
  • Project Management. 
  • Stakeholder Management.

4. Core Competencies

  • Have mindsets that are consistent with the company‘s core values (IPAM & 4C). 


1. Community of professionals who work with integrity and devotion

  • Professional financial working environment. 
  • Working with initiative, creativity and challenges. 

2. Competency - based compensation 

  • Competitive and attractive compensation package based on performance and contribution. 
  • Receive the deducted income if passing the probation (2-month probationary period with 85% salary) and annual salary review. 
  • Social/ Medical/Unemployment insurances. 
  • Premium insurances: Healthcare insurance and 24/24 personal accident insurance.

3. Organization with vibrant and learning – centralized culture

  • Open working space with modern equipment. 
  • Diverse, energetic internal and volunteer activities. 

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